SingTel
SingNet
 


What are the plans that SingNet BroadBand offers?
SingNet BroadBand offers 5 different unlimited plans to suit your needs, namely, 1Mbps, 3Mbps, 6Mbps and 10Mbps.
 
What are the differences between "kbps" and "Mbps"?
The letters "kbps" stands for kilobits per second, while "Mbps" stands for megabits per second. These are units for throughput. 1Mbps = 1,024kbps. Here's a simple comparison table:
Plan
In kbps
In Mbps
1Mbps
1000
1.0
3Mbps
3000
3.0
8Mbps
8000
8.0
10Mbps
10,240
10.0
25Mbps
25,600
25.0
Common browsers such as Internet explorer usually display the download speed in kilobytes (kB) and not kilobits. To convert the two, you need to multiply kiloBYTE by 8 (8 bits = 1 byte).
 
How to choose a suitable broadband plan?
When choosing a broadband plan, these are some of the pointers to be considered:
Will the connection be shared?
The consistency in speed?
What is the throughput, and what is the maximum throughput?
Where gaming is concern, is latency important?
Looking for value for money plan?
Your individual usage needs - only pay for what you need, or are you over-subscribing?
 
What are these jargons in the virtual world?
1. What is "throughput"?
  Throughput refers to the rate of data successfully transmitted from one point of a network to another.
   
2. What is "TCP"?
 
TCP stands for Transmission Control Protocol (TCP), one of the most prevalent protocols used in the Internet. It governs the way data is chopped up into smaller size groups, known as "packets", so that it can be sent over the Internet effectively.
   
The way TCP works is through "sessions" - something like a telephone call. The sender must first "call" the receiving party, and the receiving party must pick up the phone and acknowledge the "call" before they can start communicating.
   
Simple analogy of starting a TCP session:
 
   
   
3. What is "Single TCP"?
  "Single TCP" refers to one TCP session established between two computers/ servers.
   
4. What is "Multiple TCP" and "Max Throughput"?
 
"Multiple TCP" simply refers to more than 1 TCP session. In the Internet world, you can have many sessions running between the same 2 computers, unlike a telephone conversation. And, as you would correctly deduce, the more sessions would mean collectively higher throughput.
   
The speed plan that you subscribed with your ISPs (e.g. SingNet) is actually the maximum throughput that you have signed up for.
   
Hence, to know whether you can really achieve the throughput of your subscribed plan, a simple test would be to open as many TCP sessions as possible to maximize your throughput. The data rate combined by the sessions will be your achieved maximum throughput.
   
However, do note that if you open too many sessions, the number of packet collisions increases. This will make your throughput lower. Therefore, maximum throughput will need to involve an optimum number of sessions, and not "the more the merrier".
   
So what does Single TCP and Multiple TCP actually mean in real life?
   
When you try to open a website, many common browsers such as Internet Explorer and Fire Fox initiate multiple separate TCP sessions in order to load faster. For example, each picture in the website will have its own TCP session.
   
Single TCP throughput therefore refers to how fast each of your picture loads. Since they are running in parallel (given that your subscribed throughput is not reached yet), you can load your websites much faster!
   
Single TCP will also refers to how fast your file downloads are using internet browsers, since downloads are running on only a single TCP session per download. The similar applies for email downloading from your ISP.
   
For Multiple TCP, you can see it at work if you use a download agent/manager that helps you to control the number of concurrent sessions running to download a file. Basically, the file is broken down into smaller files size, and a new TCP session is started for each of these smaller files size. The download agent must be able to glue these smaller files back into the large file before you can use it on your computer.
   
Another example of multiple TCP will be when you share your connection with your family members.
   
5. What is consistency in the network world?
  Consistency refers to whether you get the same surfing speed or experience during daytime, nighttime, peak periods, lull periods etc.
 
This is a very important consideration, because the usage pattern of most users will probably apply to you as well. For example, it is expected that working adults will use the internet only after work and dinner, probably 10pm, while during working hours, they will be busy at work. As long as you are also a working adult, you will follow the same pattern.

  Therefore, wouldn't it be frustrating if you want to surf but you cannot get good throughput, due to the fact that every other person is surfing at the same time?

  You do not have to worry about this if you are a SingNet BroadBand subscriber. Because the technology we use is dedicated for you in the last mile, you can be sure that your surfing experience will not be affected just because you are a normal working adult/student.